Understanding finalised periods
When you submit a VAT return through Ember, we create a “finalised period.” This finalised period locks down transactions, expenses, supplier invoices, and invoices, linking them directly to your submitted VAT figures. Finalised periods ensure accuracy and consistency in your records.
Why is the page disabled?
Occasionally, our accounting team may need to adjust your records manually. These adjustments usually happen when:
Creating or updating your financial accounts.
Correcting mistakes identified in submitted VAT returns.
When our accountants make manual adjustments, they remove the direct association between your submission and the related items in your account. As a result, Ember turns off the Sales and Purchases page linked to that return since the system can no longer reliably display the original items associated with that submission.
How to Get Further Assistance
Please contact our support team if you need help understanding which items were initially linked to a submission. Our team will clarify any adjustments and provide the necessary details for your records.