Skip to main content

Changes to Ember’s accounting services

Important update following Starling's acquisition of Ember

Tas Liasis avatar
Written by Tas Liasis
Updated over 2 weeks ago

Ember has been acquired by Starling Bank, marking a new chapter for our team.
While our focus is evolving, we remain committed to supporting small businesses like yours.

As part of this transition, Ember is evolving into a software-only solution and no longer provides accounting services or advice.


We’ve put the tools in place so you can invite an accountant to continue supporting you - including the option to work with Anderson Woolven Ltd, led by the same team who have provided Ember’s accounting support for the past four years.


What’s changing

  • Accounting services from Ember ceased on 26th September 2025.

  • The registered office service will end at the conclusion of your current term (Hoxton Mix will contact you directly). If you join Anderson Woolven LTD (see below) you can switch the service over without disruption.


What’s staying the same

  • Access to Ember’s software

  • In-app support for software questions

  • Filing services for payroll and VAT (filing only)

  • Helpful guides and regular feature improvements


Working with Anderson Woolven Ltd

We recommend Anderson Woolven Ltd, founded by Steven Anderson FCCA and Sarah Woolven ACCA.
They know your setup, understand how you work, and can continue supporting you with minimal disruption at similar pricing to what you’re used to.

If you prefer to work with a different accountant or software, we’ll help you transition smoothly.


About the transition to Starling

This change allows us to focus fully on building financial tools for small businesses.
If you become a Starling customer, you’ll get access to Ember’s software for free.

We’re also making it possible for your accountant — including Anderson Woolven Ltd if you choose them — to securely access your Ember account and continue supporting you through the software.


Need help?

We understand this is a significant change and we’re committed to making the transition as smooth as possible.

Please reach out to us in-app if you have questions.

Did this answer your question?