You must cancel your VAT registration if you are no longer eligible to be registered, but you can also cancel voluntarily if your taxable turnover falls sufficiently. You must do so directly with HMRC; you cannot submit a cancellation through the software.
If your business has de-registered for VAT, it’s important to update this in Starling:
Go to VAT in the Settings menu.
From the VAT settings overview, select Edit next to your current registration to update your VAT details.
Select De-register for VAT.
Enter your cancellation date and apply.
Please do note, you cannot select a cancellation date during an already-filed VAT return period or if you have Invoices with VAT dated afterwards. If you try, Ember will show an error message and suggest the earliest date you can apply the change.
Click Save details to save your changes.
Your VAT Settings now reflect that you are de-registered from VAT.
*If you re-register for VAT, please contact the Support team with your new registration details to have them added to your account.