Why my Sales and Purchases tab is disabled

When you submit a VAT return through Ember, we create a “finalised period.” This finalised period locks down transactions, expenses, supplier invoices, and invoices, linking them directly to your submitted VAT figures. Finalised periods ensure accuracy and consistency in your records.

If you have ever filed VAT returns before joining Ember, Ember will create a “finalised period” covering this period. But this finalised period won’t know which specific transactions you submitted on each return. Instead, it will lock down all your transactions up to the date of your first Ember VAT return. The result is that we can’t show you the specific Sales and Purchases that you submitted on the return. We can still show you figures that you submitted, which are visible on the face of the VAT return.

If you’re still unsure, please get in touch with our support team.