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Why my Sales and Purchases tab is disabled

If you’ve noticed that your Sales and Purchases page is disabled, it’s because your VAT return was filed outside of our system.

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Written by George Grigolava
Updated over a week ago

Understanding finalised periods

When you submit a VAT return through our software, we create a “finalised period.” This finalised period locks down transactions, expenses, supplier invoices, and invoices, linking them directly to your submitted VAT figures. Finalised periods ensure accuracy and consistency in your records.

Why is the page disabled?

If you have ever filed VAT returns before joining, our software will create a “finalised period” covering this period. But this finalised period won’t know which specific transactions you submitted on each return. Instead, it will lock down all your transactions up to the date of your first in-software VAT return. The result is that we can’t show you the specific Sales and Purchases that you submitted on the return. We can still show you figures that you submitted, which are visible on the face of the VAT return.

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