It is very common for you to receive a refund from a supplier. There are many reasons why this can happen.
The product might be received late
The product might be damaged
The product might not come
The product might be overcharged
You might receive a discount for a product
If this happens, it is very important to report this in your accounts so this can be reflected in your end.
How do I do this on Ember?
First, go to purchases
Then, go to either add new supplier or pick a supplier you already have used
Then, if you need a new supplier, just fill the different sections.
Then, you can add an invoice and click on the lever to put it in as a refund
Then, go to add new line item and pick the category of what the expense is. Type in what the item is then put the value of the item in with the correct currency. Pick which VAT rate the item falls under and any other notes you may wish to add.
Finally, once this is all done, Save Invoice