It is very common for you to receive a refund from a supplier. There are many reasons why this can happen.
The product might be received late
The product might be damaged
The product might not come
The product might be overcharged
You might receive a discount for a product
If this happens, it is very important to report this in your accounts so this can be reflected in your end.
How do I do this on Ember?
First, go to Purchases and click on Add a supplier invoice.
Then, click on either Add an invoice or pick a supplier you already have used.
If you need to add a new supplier, just fill the different sections and click on Add Supplier to save.
Once you've saved the new supplier, you will be taken to the 'Add an invoice' page. Swipe the lever to the right to confirm the invoice is a refund.
Then, go to Add new line item and pick the Category of what the expense is. Type in the Description of the item, then put the value of the item in with the correct currency. Pick which VAT rate the item falls under and any other notes you may wish to add, and then click Add line item to save.
Finally, click on Save Invoice to complete the process.
