When you’ve determined that a client or someone you are in business with isn’t going to pay you for an invoice, you unfortunately have to write it off as that debt has gone bad.

In order to do this on Ember, just follow these simple steps;

First, go to the invoice you want to write off. You can find all your invoices in the Sales column on Ember

Then go to the invoice and click on the 3 dots in the top right hand corner and click on Write-off Invoice.

Finally, choose the correct date the invoice was written off and your Ember Account should now show that the invoice has been written-off.

Did this answer your question?